Privacy Policy

This Privacy Policy describes how Skeletonherbal ("we," "us," or "our"), a business operating at skeletonherbal.world and located at 162 W 83rd St, New York, NY 10024, United States, collects, uses, discloses, and protects personal information.

California residents: see also our California Privacy Notice (CCPA/CPRA).

1. Information We Collect

We may collect the following categories of personal information:

• Identifiers: name, email address, phone number, mailing address, IP address
• Commercial information: program enrollment records, purchase history, payment confirmation (processed by third-party payment providers — we do not store full credit card numbers)
• Internet or network activity: browsing history on our site, device type, browser, referring URLs, cookie data
• Communications: messages you send via contact forms, email, or phone
• Inferences: preferences derived from your use of our website and programs

We do not knowingly collect sensitive personal information such as Social Security numbers, government ID numbers, or precise geolocation beyond general location derived from IP address.

2. How We Collect Information

• Directly from you when you fill out forms, enroll in programs, or contact us
• Automatically through cookies, analytics tools, and server logs
• From service providers that assist with hosting, email delivery, payments, and analytics

3. How We Use Your Information

We use personal information to:

• Provide, operate, and improve our educational programs and website
• Process enrollments and respond to inquiries
• Send service-related communications (confirmations, schedule updates)
• Send marketing communications where you have opted in (you may opt out anytime)
• Analyze site usage and improve user experience
• Comply with legal obligations and protect against fraud

We do not sell your personal information. We do not share personal information for cross-context behavioral advertising.

4. Legal Bases (International Visitors)

For visitors from the European Economic Area, United Kingdom, or other jurisdictions with data protection laws, we process data based on consent, contractual necessity, legitimate interests, or legal obligation as applicable.

5. Disclosure of Information

We may share personal information with:

• Service providers (hosting, email, analytics, payment processing) under contractual confidentiality obligations
• Professional advisors (lawyers, accountants) as needed
• Law enforcement or government authorities when required by law
• Successors in the event of a merger, acquisition, or asset sale

6. Cookies and Tracking

We use cookies and similar technologies as described in our Cookies Policy. You can manage preferences through our cookie banner or browser settings.

7. Data Retention

• Contact form submissions: up to 24 months
• Program enrollment records: duration of service plus 36 months
• Server and security logs: up to 12 months
• Marketing opt-in records: until you unsubscribe, plus records required by law

We retain data longer when required for legal, tax, or accounting purposes.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards including encryption in transit (HTTPS), access controls, and staff training. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

9. Children's Privacy (COPPA)

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us immediately at cooperation@skeletonherbal.world and we will delete it.

Our programs are intended for individuals 16 and older. Users under 18 should have parental consent.

10. Your Privacy Rights (United States)

Depending on your state of residence, you may have the right to:

• Know what personal information we collect, use, and disclose
• Access and obtain a copy of your personal information
• Correct inaccurate personal information
• Delete personal information (subject to legal exceptions)
• Opt out of the sale or sharing of personal information (we do not sell)
• Non-discrimination for exercising your privacy rights

California, Virginia, Colorado, Connecticut, Utah, and other states have specific privacy laws. California residents should review our California Privacy Notice.

To exercise your rights, email cooperation@skeletonherbal.world or call +1 (212) 875-1902. We will verify your identity before processing requests.

11. Your Rights (EEA/UK)

If you are in the EEA or UK, you may have additional rights including data portability, restriction of processing, and the right to lodge a complaint with a supervisory authority.

12. Do Not Track

Some browsers offer "Do Not Track" signals. We currently do not respond to DNT signals but honor cookie consent preferences stored in your browser.

13. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

15. Contact Us

Skeletonherbal
162 W 83rd St, New York, NY 10024, United States
Email: cooperation@skeletonherbal.world
Phone: +1 (212) 875-1902